Who we are
Scholarsity is an online learning platform for CBSE and ICSE students, operated by SpringBoard Technologies. In this policy, "we" and "Scholarsity" mean SpringBoard Technologies. This policy explains what personal information we collect about a student, how we use it, and the choices a parent or guardian has.
A note for parents and guardians
Every Scholarsity account belongs to a student under 18. Before we create an account, we ask a parent or legal guardian to give consent. You can review the information held about your child, ask us to correct it, download a copy, or have it deleted, and you can withdraw consent at any time by contacting our Grievance Officer.
What information we collect
- Account details: the student's name, email, date of birth, and password (stored securely and encrypted).
- Consent details: the name, relationship, and email of the parent or guardian who consented, and the date and policy versions.
- Learning profile: board, grade, language preferences, avatar, and optional city and school name.
- Learning activity: lessons read, quiz attempts, progress, streaks, points, and questions asked to the AI Doubt Solver.
Why we collect it
We use this information to create and secure the account, deliver the right curriculum, track progress, operate features like the AI Doubt Solver, and contact the account holder. We do not use it to build advertising profiles.
Our legal basis
We process a child's personal data on the basis of the verifiable consent given by their parent or guardian, in line with the Digital Personal Data Protection Act, 2023 and its Rules. If consent is withdrawn, we stop the related processing and delete the data unless the law requires us to keep it.
Children's data and parental consent
Because all our users are children under the law, we ask for a parent or guardian's consent at signup and record it, so we can show, if asked, who consented, when, and to which version of our policies.
What we do not do
- We do not track or monitor children across other websites or apps.
- We do not build behavioural profiles of children for advertising.
- We do not show targeted advertisements to children.
- We do not sell a student's personal information.
Processing outside India
Your child's account database is hosted in India (Mumbai). Some features rely on trusted providers located outside India. In particular, the AI Doubt Solver sends the question a student types, along with the relevant lesson context, to an overseas AI provider to generate a helpful reply. That provider is not permitted to use your child's questions to train its models. We will name these providers and their locations here, and our lawyer will confirm the lawful basis for any transfer.
How we keep it safe
We protect personal information with encryption in transit and at rest, access controls limited to staff who need it, and regular review of our providers. No system is perfectly secure, but we take reasonable steps appropriate to children's data.
If something goes wrong
If a data breach affects your child's information, we will notify the Data Protection Board and the affected account within the time the law requires, and tell you what happened and what to do.
How long we keep it
We keep a student's information for as long as the account is active. If the account is closed, or consent is withdrawn, we delete or anonymise the personal information within a reasonable period, unless the law requires us to keep certain records longer.
Your rights
- Access a copy of the information we hold.
- Correct information that is wrong or out of date.
- Download the student's data in a portable format.
- Delete the student's data.
- Withdraw consent at any time.
We already support data export and deletion from within the platform.
Grievance officer and the Data Protection Board
For any question or concern about your child's data, contact our Grievance Officer, whose details are on our Contact page. If you are not satisfied with our response, you may complain to the Data Protection Board of India.
Changes to this policy
If we change this policy, we will update the version number and date at the top. If a change affects how we use a child's data, we will ask the parent or guardian for fresh consent before it applies to that account.